Privacy policy

Last Updated: July 12, 2025

1. Introduction

Innov Agence ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our websites or the websites we develop for our clients. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information in compliance with Quebec's Law 25.

2. Data Controller

Innov Agence is the data controller for the information collected. For any questions regarding this policy or your personal information, please contact our Privacy Officer at:

Email: contact@innovagence.com

3. Information we collect

We collect information about your activity on our website and our clients' websites to understand usage patterns and improve our services. The data we collect includes:

Usage statistics: We gather statistical data related to your visit, such as pages viewed, time spent on each page, and links clicked.
Actions performed: All actions you take on the site, such as form submissions, button clicks, and other interactions, are logged.

This data is collected to analyze website performance and user experience. We do not use this information to personally identify you without your explicit consent.

4. Use of your information

The information we collect is used exclusively for the following purposes:

To operate, maintain, and improve our websites and services.
To monitor and analyze trends, usage, and activities in connection with our services.
To ensure the security of our platforms.

We guarantee that we do not sell, rent, or trade your personal data to third parties for marketing or any other purposes.

5. Your rights

Under Law 25, you have the following rights regarding your personal information:

Right to access: You have the right to request a copy of the personal information we hold about you.
Right to rectification: You can request the correction of any inaccurate or incomplete information.
Right to withdraw consent: You may withdraw your consent to the collection and processing of your data at any time.
Right to de-indexation (erasure): You can request the deletion of your personal information from our records, subject to legal and contractual obligations.

6. Exercising your rights

To exercise any of your rights, please send a detailed request to our Privacy Officer at contact@innovagence.com. We will respond to your request within 30 days.

7. Data security

We have implemented appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our servers are located under the GNU/Linux operating system, and we follow industry best practices for data security.

8. Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.